How To Fix CRM_MKTPL_DEFAULTS008 - Defaults already exist (&); information was not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 008

• Message text: Defaults already exist (&); information was not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS008 - Defaults already exist (&); information was not saved ?

  The SAP error message CRM_MKTPL_DEFAULTS008 indicates that there are already existing default values for a marketing plan or marketing attribute that you are trying to save. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are attempting to create or modify marketing plan defaults, and the system detects that the defaults you are trying to save already exist in the database.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that the default values you are trying to save are already present in the system. This could happen if you are trying to create a new entry that matches an existing one.
  Incorrect Data Entry: Sometimes, the data you are entering may inadvertently match existing records due to typos or incorrect values.
  System Configuration: There may be specific configurations or settings in your SAP system that enforce unique constraints on certain fields.
  
  Solution:
  
  Check Existing Defaults: Before attempting to save new defaults, check the existing entries in the system to see if the values you are trying to save already exist. You can do this by navigating to the relevant transaction or table where these defaults are stored.
  Modify Existing Defaults: If you find that the defaults already exist and you need to change them, consider modifying the existing entries instead of creating new ones.
  Use Unique Values: If you need to create a new default, ensure that the values you are entering are unique and do not match any existing records.
  Consult Documentation: Review the SAP documentation or help files related to marketing plan defaults to understand the requirements and constraints for entering new defaults.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing plans and defaults, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Authorization: Ensure that you have the necessary authorizations to create or modify marketing plan defaults, as lack of permissions can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to address the error message and successfully manage your marketing plan defaults in SAP CRM.