How To Fix CRM_MKTPL_DEFAULTS006 - Account event number already in use; select another one

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 006

• Message text: Account event number already in use; select another one

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS006 - Account event number already in use; select another one ?

  The SAP error message CRM_MKTPL_DEFAULTS006 indicates that the account event number you are trying to use is already in use. This typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Duplicate Account Event Number: The specific account event number you are trying to assign has already been assigned to another marketing event or campaign.
  Data Entry Error: There may have been a mistake in data entry, leading to the selection of an already used event number.
  System Configuration: The system may not be configured to allow multiple uses of the same event number, depending on the business rules set up in your SAP environment.
  
  Solution:
  
  Select a Different Account Event Number: The simplest solution is to choose a different account event number that is not currently in use.
  Check Existing Events: Review the existing account events to see which numbers are currently in use. You can do this by navigating to the relevant transaction or report in SAP that lists account events.
  Consult with Your Team: If you are unsure which event numbers are available, consult with your marketing or CRM team to identify a suitable number.
  System Configuration Review: If you believe this is an error and the same event number should be allowed for different campaigns, you may need to review the system configuration with your SAP administrator or consultant to adjust the settings accordingly.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage marketing events.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Documentation: Refer to the SAP Help Portal for documentation on managing marketing events and understanding the implications of account event numbers.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.