How To Fix CRM_MKTPL_DEFAULTS007 - Default information deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 007

• Message text: Default information deleted

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS007 - Default information deleted ?

  The SAP error message CRM_MKTPL_DEFAULTS007 with the description "Default information deleted" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to marketing planning or default settings in the system.
  Cause:
  This error message can be triggered by several factors, including:
  
  Missing Default Values: The system expects certain default values to be present for marketing planning, and if these values are missing or have been deleted, the error will occur.
  Data Inconsistencies: There may be inconsistencies in the data related to marketing plans, campaigns, or other related objects.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the default settings, leading to this error.
  Configuration Issues: Incorrect configuration in the CRM system related to marketing planning can also lead to this error.
  
  Solution:
  To resolve the CRM_MKTPL_DEFAULTS007 error, you can take the following steps:
  
  
  Check Default Settings:
  
  Navigate to the relevant configuration settings in the CRM system and verify that all necessary default values are set correctly.
  Ensure that the default values for marketing plans, campaigns, and other related objects are not missing.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the marketing data to identify any inconsistencies or missing entries.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to review the marketing documents and their associated data.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify the marketing planning settings.
  Check the user roles and profiles in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that are used for managing marketing documents.
  SAP Notes: Search for SAP Notes related to CRM marketing planning and the specific error message for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.