How To Fix CRM_MKTPL_DEAL019 - & deals (the whole hierarchy) have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEAL - Deal Master messages

• Message number: 019

• Message text: & deals (the whole hierarchy) have been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEAL019 - & deals (the whole hierarchy) have been deleted ?

  The SAP error message CRM_MKTPL_DEAL019 typically indicates that a marketing deal or a related hierarchy has been deleted or is no longer available in the system. This error can occur in various scenarios, such as when trying to access or process a marketing deal that has been removed or when there are inconsistencies in the data.
  Cause:
  
  Deletion of Deals: The most straightforward cause is that the marketing deal or its hierarchy has been deleted from the system. This could be due to manual deletion by a user or as part of a data cleanup process.
  Data Inconsistency: There may be inconsistencies in the database, such as orphaned records or references to deals that no longer exist.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the deal, leading to the perception that it has been deleted.
  System Errors: Technical issues or bugs in the SAP system could also lead to this error message being displayed.
  
  Solution:
  
  Check Deal Status: Verify if the deal in question has indeed been deleted. You can do this by checking the relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to see if the deal exists.
  Recreate the Deal: If the deal has been deleted and is still needed, you may need to recreate it. Ensure that all necessary data is correctly entered.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any orphaned records or inconsistencies. This may involve using transaction codes like SLG1 for logging or SARA for archiving.
  Authorization Check: Ensure that the user has the necessary permissions to access the deal. You may need to consult with your SAP security team to verify and adjust authorizations.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message. There may be known issues or fixes available.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing marketing deals, such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and sales.
  Documentation: Review SAP documentation related to CRM marketing deals for best practices and guidelines on managing deals and hierarchies.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTPL_DEAL019 error message.