How To Fix CRM_MKTPL_DEAL012 - Currency is different from the currency of deal &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEAL - Deal Master messages

• Message number: 012

• Message text: Currency is different from the currency of deal &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEAL012 - Currency is different from the currency of deal &1 ?

  The SAP error message CRM_MKTPL_DEAL012 indicates that there is a currency mismatch between the currency of the deal (identified by &1) and the currency being used in the transaction or document you are trying to process. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing plans, deals, or promotions.
  Cause:
  
  Currency Mismatch: The most common cause is that the currency of the deal does not match the currency of the transaction you are trying to execute. For example, if the deal is in USD but the transaction is being processed in EUR, this error will occur.
  Configuration Issues: There may be configuration settings in the system that are not aligned, such as currency settings in the deal or marketing plan.
  Data Entry Errors: Incorrect data entry when creating or modifying deals or transactions can lead to this error.
  
  Solution:
  
  
  Check Currency Settings: Verify the currency settings for both the deal and the transaction. Ensure that they are the same. You can do this by:
  
  Navigating to the deal in question and checking its currency.
  Checking the transaction or document you are trying to process for its currency.
  
  
  
  Adjust Currency in Transaction: If the deal's currency is correct and you need to process the transaction in that currency, change the currency of the transaction to match the deal's currency.
  
  
  Modify Deal Currency: If the transaction currency is correct and you need to change the deal's currency, you may need to modify the deal to reflect the correct currency. Be cautious with this approach, as it may have implications for reporting and historical data.
  
  
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or a functional consultant to review the currency settings in the system.
  
  
  Review Documentation: Check any relevant documentation or guidelines provided by your organization regarding currency handling in SAP CRM.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and edit deals or CRM_MKTPL for marketing plans.
  SAP Notes: Look for SAP Notes related to currency handling in CRM for any known issues or patches that may address this error.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify deals and transactions in the system.
  
  If the issue persists after checking these aspects, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.