How To Fix CRM_MKTPL_DEAL011 - Only a top deal can be deleted; subordinate deals should be rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEAL - Deal Master messages

• Message number: 011

• Message text: Only a top deal can be deleted; subordinate deals should be rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEAL011 - Only a top deal can be deleted; subordinate deals should be rejected ?

  The SAP error message CRM_MKTPL_DEAL011 indicates that you are trying to delete a subordinate deal in a marketing plan, but only the top-level deal can be deleted. This error typically arises in the context of managing marketing deals within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Hierarchy Structure: In SAP CRM, deals can be structured hierarchically. A top deal can have subordinate deals (child deals) associated with it. The system enforces that only the top deal can be deleted, while subordinate deals must be rejected or deleted in a different manner.
  Data Integrity: This restriction is in place to maintain data integrity and ensure that the relationships between deals are preserved.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  Identify the Top Deal: Determine which deal is the top deal in the hierarchy. You can usually find this in the deal management section of the CRM.
  Delete the Top Deal: If you intend to delete the entire deal structure, you should first delete the top deal. This action will typically cascade and remove any subordinate deals associated with it.
  Reject Subordinate Deals: If you only want to remove subordinate deals, you should reject them instead of trying to delete them directly. This can usually be done through the deal management interface.
  Check Dependencies: Ensure that there are no other dependencies or references to the deals you are trying to delete or reject.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing deals, such as CRMD_ORDER for accessing the order management screen.
  Documentation: Refer to SAP Help documentation for detailed information on deal management and the hierarchy of marketing deals.
  User Permissions: Ensure that you have the necessary permissions to delete or reject deals in the system.
  Consult with SAP Support: If you continue to face issues, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the error and manage your marketing deals effectively within SAP CRM.