How To Fix CRM_MKTPL_COND_IF026 - No data found for the business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 026

• Message text: No data found for the business partner

What causes this issue?

The system exploded the planning customer for marketing project &V1&.
The system could not determine data for the business partners.

System Response

The system cannot generate condition records. Processing is cancelled.

How to fix this error?

Check the data for the planning customer and sales area for the
marketing project &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF026 - No data found for the business partner ?

  The SAP error message CRM_MKTPL_COND_IF026: No data found for the business partner typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find relevant data for a specified business partner in the marketing planning or condition management processes.
  Causes:
  
  Missing Data: The business partner may not have been set up correctly in the system, or there may be no relevant marketing data associated with that partner.
  Incorrect Business Partner: The business partner ID used in the transaction may be incorrect or does not exist in the system.
  Data Synchronization Issues: If the data is supposed to be synchronized from another system (like SAP ERP), there may be issues with the data transfer.
  Authorization Issues: The user may not have the necessary authorizations to view the data related to the business partner.
  Inactive Status: The business partner may be inactive or not assigned to the relevant marketing area or campaign.
  
  Solutions:
  
  Verify Business Partner: Check if the business partner ID is correct and exists in the system. You can do this by using transaction code BP to search for the business partner.
  Check Data Assignment: Ensure that the business partner has the necessary marketing data assigned. This includes checking if they are part of the relevant marketing segments or campaigns.
  Data Synchronization: If the business partner data is supposed to be synchronized from another system, verify that the synchronization process has been completed successfully.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the business partner data. This can be checked with the security team or by reviewing the user roles.
  Activate Business Partner: If the business partner is inactive, consider activating it or assigning it to the relevant marketing area.
  Check Configuration: Review the configuration settings in the CRM system to ensure that the marketing conditions are set up correctly.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like BP (Business Partner), CRMD_ORDER (to check marketing documents), and CRMD_ORDERADM_H (to view order administration) for further investigation.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review the SAP Help documentation for CRM Marketing to understand how business partners are managed and how marketing conditions are applied.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.