How To Fix CRM_MKTPL_COND_IF024 - Condition for product &1 overlaps with marketing project &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 024

• Message text: Condition for product &1 overlaps with marketing project &2

What causes this issue?

When generating condition records for campaign determination, the system
found that the condition record for the product &V1& overlaps with a
condition record that has already been created for the marketing project
&V2&.

System Response

The system responds according to the setting &V3& for
<DS:DE.CRM_MKTPL_CONFL_RES>Resolution of Overlap Conflicts</>.

How to fix this error?

Check if you want the existing condition record to be overwritten.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF024 - Condition for product &1 overlaps with marketing project &2 ?

  The SAP error message CRM_MKTPL_COND_IF024 indicates that there is a conflict between a product and a marketing project due to overlapping conditions. This typically occurs in the context of marketing planning and execution within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error arises when:
  
  A condition record for a product is defined in such a way that it overlaps with the conditions set for a marketing project.
  The product is included in multiple marketing projects or campaigns that have conflicting conditions or time frames.
  The marketing project has specific conditions that do not align with the conditions defined for the product.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Condition Records:
  
  Review the condition records for the product in question. Ensure that there are no overlapping conditions with the marketing project.
  Use transaction codes like VK13 (Display Condition) to view the condition records.
  
  
  
  Review Marketing Project Settings:
  
  Check the settings of the marketing project to see if there are any conflicting conditions or time frames.
  Use transaction codes like CRMD_ORDER to access the marketing project details.
  
  
  
  Adjust Time Frames:
  
  If the time frames of the product conditions and the marketing project overlap, consider adjusting the validity periods of either the product conditions or the marketing project.
  
  
  
  Remove Conflicting Conditions:
  
  If necessary, remove or modify the conflicting conditions from either the product or the marketing project to eliminate the overlap.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing conditions in marketing projects.
  
  
  
  Testing:
  
  After making adjustments, test the changes to ensure that the error no longer occurs and that the marketing project can proceed as intended.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, VK13, and VK11 (to create or change condition records).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles: Ensure that you have the necessary authorizations to view and modify condition records and marketing projects.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.