How To Fix CRM_MKTPL_COND_IF027 - Usage &1 does not permit product level &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 027

• Message text: Usage &1 does not permit product level &2

What causes this issue?

<DS:DE.CRM_MKTPL_PRODUCT_TYPE>Product level </> &V2& is not permitted
for application &V1&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF027 - Usage &1 does not permit product level &2 ?

  The SAP error message CRM_MKTPL_COND_IF027 indicates that there is an issue with the usage of a product level in a marketing plan or condition record. Specifically, the message states that the specified usage does not permit the specified product level. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Incorrect Configuration: The product level specified in the marketing plan or condition record does not match the allowed product levels for the specified usage.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that define which product levels are valid for certain usages.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the specified product level for the given usage.
  
  Solution
  
  
  Check Configuration:
  
  Review the configuration settings for the marketing plan and ensure that the product levels are correctly defined for the specified usage.
  Navigate to the relevant customizing settings in the SAP system (e.g., SPRO) and verify the allowed product levels for the usage in question.
  
  
  
  Validate Product Level:
  
  Ensure that the product level you are trying to use is valid for the specific usage. You may need to consult the documentation or configuration guides to understand the valid combinations.
  
  
  
  Review Condition Records:
  
  If you are working with condition records, check if the condition records are set up correctly and that they align with the product levels and usages defined in the system.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the product level. If not, you may need to adjust the user roles or permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific usage and product level combinations.
  
  
  
  Related Information
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access marketing documents and check the details.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional insights into configuration settings.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in CRM and marketing processes.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.