How To Fix CRM_MKTPL_COND_IF020 - Marketing project &1 canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 020

• Message text: Marketing project &1 canceled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF020 - Marketing project &1 canceled ?

  The SAP error message "CRM_MKTPL_COND_IF020 Marketing project &1 canceled" typically indicates that a marketing project you are trying to work with has been canceled and is no longer active. This can happen for various reasons, such as the project being completed, manually canceled by a user, or due to business process changes.
  Cause:
  
  Project Status: The marketing project has been set to a canceled status in the system.
  Business Process Changes: Changes in business strategy or project scope may lead to the cancellation of the project.
  User Action: A user with the appropriate permissions may have canceled the project intentionally.
  
  Solution:
  
  
  Check Project Status: 
  
  Navigate to the marketing project in the SAP CRM system and check its status. If it is marked as canceled, you will need to determine if it can be reactivated or if it should remain canceled.
  
  
  
  Reactivation: 
  
  If the project needs to be reactivated, consult with your SAP administrator or project manager to see if there is a process in place for reactivating canceled projects. This may involve changing the status back to active if the business allows it.
  
  
  
  Create a New Project: 
  
  If reactivation is not possible or practical, consider creating a new marketing project to replace the canceled one. Ensure that all necessary details and objectives are captured in the new project.
  
  
  
  Consult Documentation: 
  
  Review any internal documentation or guidelines regarding project management in your organization to understand the implications of canceling a project and the proper procedures to follow.
  
  
  
  User Permissions: 
  
  Ensure that the user attempting to access or modify the project has the necessary permissions. If the project was canceled by another user, you may need to discuss with them the reasons for the cancellation.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage marketing projects, such as CRMD_ORDER for accessing marketing project details.
  Training and Support: If you are unsure how to proceed, consider reaching out to your SAP support team or attending training sessions on SAP CRM project management.
  
  By following these steps, you should be able to address the error message and determine the appropriate course of action regarding the canceled marketing project.