How To Fix CRM_MKTPL_COND_IF019 - Completion of marketing project &1 reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 019

• Message text: Completion of marketing project &1 reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF019 - Completion of marketing project &1 reset ?

  The SAP error message CRM_MKTPL_COND_IF019, which states "Completion of marketing project &1 reset," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the completion status of a marketing project. This error can arise due to various reasons, including inconsistencies in the project data, issues with the underlying conditions, or problems with the project’s status.
  Causes:
  
  Inconsistent Data: There may be inconsistencies in the data related to the marketing project, such as missing or incorrect entries in the project definition or related objects.
  Status Issues: The marketing project may not be in the correct status for completion. For example, if there are still open tasks or activities associated with the project, it may prevent the project from being marked as complete.
  Condition Records: If there are condition records that are not properly maintained or are missing, it can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to complete the project can also trigger this error.
  
  Solutions:
  
  Check Project Data: Review the marketing project data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Verify Status: Check the status of the marketing project. Ensure that all tasks and activities are completed and that the project is in a state that allows for completion.
  Review Condition Records: Ensure that all necessary condition records are created and maintained correctly. If any records are missing, create them as needed.
  Authorization Check: Verify that the user has the necessary authorizations to complete the marketing project. If not, contact your system administrator to obtain the required permissions.
  Consult Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error. Sometimes, SAP releases patches or notes that provide fixes for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing projects and CRMD_ORDERADM_H for accessing order administration.
  Documentation: Refer to SAP documentation for CRM marketing projects to understand the expected workflow and data requirements.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.