How To Fix CRM_MKTPL_CGPL101 - You are not authorized to change &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CGPL - Messages from Generic Tool with Marketing-Spec. Text

• Message number: 101

• Message text: You are not authorized to change &1 &2

What causes this issue?

You do not have the necessary authorization to change object &v1& &v2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administration to get authorization.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CGPL101 - You are not authorized to change &1 &2 ?

  The SAP error message CRM_MKTPL_CGPL101, which states "You are not authorized to change &1 &2," typically indicates that the user does not have the necessary authorization to perform a specific action on a marketing plan or related object in the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Authorization Issues: The user lacks the required authorization object or permissions to modify the specified marketing plan or object.
  Role Assignment: The user may not have the appropriate role assigned that includes the necessary authorizations for the action they are trying to perform.
  Object-Specific Restrictions: There may be specific restrictions on the object (e.g., marketing plan) that prevent changes based on its status or other criteria.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Review the user's roles and authorizations in transaction PFCG to ensure they have the necessary permissions.
  
  
  
  Modify Roles:
  
  If the user lacks the required authorizations, a security administrator or someone with the appropriate permissions should modify the user's roles to include the necessary authorization objects related to marketing plans (e.g., CRM_MKTPL).
  
  
  
  Consult with Security Team:
  
  If you are not able to resolve the issue yourself, consult with your SAP security team or administrator. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Check Object Status:
  
  Ensure that the marketing plan or object you are trying to change is in a status that allows modifications. Some objects may be locked or in a status that prevents changes.
  
  
  
  Documentation and Training:
  
  Ensure that users are trained on the authorization model and understand the processes for requesting additional access if needed.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM marketing include CRM_MKTPL, CRM_MKTPL_ACT, and others. These objects control access to various marketing functionalities.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on authorization-related errors.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_MKTPL_CGPL101.