How To Fix CRM_MKTPL_CGPL016 - Marketing project &1 cannot be moved below &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CGPL - Messages from Generic Tool with Marketing-Spec. Text

  • Message number: 016

  • Message text: Marketing project &1 cannot be moved below &2

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  • What causes this issue?

    You want to move the marketing element &V1& beneath the element &V2&.
    The element &V2& is however subordinate to the element &V1&.

    System Response

    The system does not carry out the function.

    How to fix this error?

    Check the structure of your marketing project.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CGPL016 - Marketing project &1 cannot be moved below &2 ?

    The SAP error message CRM_MKTPL_CGPL016 indicates that a marketing project cannot be moved below another project in the hierarchy due to certain constraints. This error typically arises in the context of managing marketing projects within the SAP Customer Relationship Management (CRM) module.

    Cause:

    The error occurs when you attempt to change the hierarchy of marketing projects in a way that violates the structural rules defined in the system. Common causes include:

    1. Hierarchy Constraints: The project you are trying to move may have dependencies or relationships that prevent it from being moved below another project.
    2. Status Restrictions: The status of the marketing projects may not allow for such a move. For example, if one project is completed or locked, it may not be possible to change its position in the hierarchy.
    3. Project Type Restrictions: Different types of marketing projects may have specific rules regarding their placement in the hierarchy.

    Solution:

    To resolve this error, consider the following steps:

    1. Check Project Dependencies: Review the relationships and dependencies between the marketing projects. Ensure that moving the project does not violate any existing relationships.
    2. Review Project Status: Check the status of both the project you are trying to move and the project you want to move it under. If either project is in a status that restricts movement, you may need to change the status first.
    3. Consult Documentation: Refer to the SAP documentation or help resources for specific rules regarding project hierarchy in your version of SAP CRM.
    4. Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or similar) to analyze the project structure and make necessary adjustments.
    5. Seek Help from SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
    • User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to the marketing project hierarchy.
    • Training and Documentation: Familiarize yourself with the marketing project management functionalities in SAP CRM through training materials or user guides.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to successfully move the marketing project within the hierarchy.

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