How To Fix CRM_MKTPL_ASSIGN_CCM012 - Channel partner &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_ASSIGN_CCM - Collaborative Campaign Management Assignments

  • Message number: 012

  • Message text: Channel partner &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_ASSIGN_CCM012 - Channel partner &1 does not exist ?

    The SAP error message CRM_MKTPL_ASSIGN_CCM012 indicates that a channel partner specified in a marketing plan or related transaction does not exist in the system. This error typically arises in the context of Customer Relationship Management (CRM) when trying to assign or reference a channel partner that has not been defined or is inactive.

    Cause:

    1. Non-Existent Channel Partner: The channel partner ID you are trying to use does not exist in the system.
    2. Inactive Channel Partner: The channel partner exists but is marked as inactive or has been deleted.
    3. Incorrect Data Entry: There may be a typo or incorrect entry in the channel partner ID.
    4. Configuration Issues: The channel partner may not be properly configured in the relevant organizational structure or marketing setup.

    Solution:

    1. Verify Channel Partner ID: Check the channel partner ID you are using for any typos or errors. Ensure that it is entered correctly.
    2. Check Existence: Use transaction codes like BP (Business Partner) to search for the channel partner. Ensure that the partner exists in the system.
    3. Check Status: If the channel partner exists, verify its status. Ensure that it is active and not marked for deletion.
    4. Create or Reactivate: If the channel partner does not exist, you may need to create it using the appropriate transaction (e.g., BP for Business Partner). If it is inactive, you may need to reactivate it.
    5. Review Configuration: Ensure that the channel partner is correctly configured in the marketing setup and is assigned to the appropriate organizational units.
    6. Consult Documentation: Refer to SAP documentation or your organization's guidelines for managing channel partners in CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, CRM_MKTPL for marketing planning, and others that may be relevant to your specific CRM setup.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to view and manage channel partners in the system.
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
    • Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the CRM_MKTPL_ASSIGN_CCM012 error and successfully work with channel partners in your SAP CRM system.

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