How To Fix CRM_MKTPL_ASSIGN_CCM010 - Channel partner information is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_ASSIGN_CCM - Collaborative Campaign Management Assignments

  • Message number: 010

  • Message text: Channel partner information is missing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_ASSIGN_CCM010 - Channel partner information is missing ?

    The SAP error message CRM_MKTPL_ASSIGN_CCM010 indicates that there is missing channel partner information in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module. This error typically arises when trying to assign a channel partner to a marketing plan or campaign, but the necessary data is not available or has not been properly configured.

    Cause:

    1. Missing Channel Partner Data: The channel partner (e.g., a sales organization, distribution channel, or specific partner) has not been defined or is incomplete in the system.
    2. Incorrect Configuration: The configuration settings for channel partners in the marketing planning area may not be set up correctly.
    3. Data Inconsistency: There may be inconsistencies in the master data related to the channel partners, such as missing or incorrect entries in the partner function.
    4. Authorization Issues: The user may not have the necessary authorizations to view or assign channel partner information.

    Solution:

    1. Check Channel Partner Master Data:

      • Navigate to the relevant transaction (e.g., BP for Business Partner) and verify that the channel partner is correctly defined and active.
      • Ensure that all required fields for the channel partner are filled out.
    2. Review Configuration Settings:

      • Go to the customizing settings (transaction SPRO) and check the configuration for marketing planning and channel partners.
      • Ensure that the channel partner types and their assignments are correctly set up.
    3. Data Consistency Check:

      • Run consistency checks on the master data to identify any discrepancies or missing information.
      • Use transaction codes like SE16 or SE11 to view the relevant tables and check for missing entries.
    4. User Authorizations:

      • Verify that the user has the necessary authorizations to access and assign channel partner information.
      • Consult with your SAP security team if there are any authorization issues.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the error message and related processes.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_MKTPL (Marketing Planning), and SPRO (Customizing).
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
    • Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the CRM_MKTPL_ASSIGN_CCM010 error message in your SAP system.

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