How To Fix CRM_MKTPL_ASSIGN_CCM013 - Channel partner &1 is not assigned to collaborative campaign &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_ASSIGN_CCM - Collaborative Campaign Management Assignments

  • Message number: 013

  • Message text: Channel partner &1 is not assigned to collaborative campaign &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_ASSIGN_CCM013 - Channel partner &1 is not assigned to collaborative campaign &2 ?

    The SAP error message CRM_MKTPL_ASSIGN_CCM013 indicates that a specific channel partner (identified by &1) is not assigned to a collaborative campaign (identified by &2). This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to assign or manage channel partners in a collaborative marketing campaign.

    Cause:

    1. Missing Assignment: The channel partner has not been assigned to the specified collaborative campaign in the system.
    2. Incorrect Campaign Status: The campaign may not be in a status that allows for the assignment of channel partners.
    3. Authorization Issues: The user may not have the necessary permissions to view or modify the assignments for the campaign.
    4. Data Inconsistencies: There may be inconsistencies in the data or configuration settings related to the campaign or channel partner.

    Solution:

    1. Check Assignment:

      • Navigate to the collaborative campaign in question and verify if the channel partner is indeed assigned. You can do this by going to the campaign details and checking the list of assigned partners.
      • If the channel partner is not listed, you will need to add them to the campaign.
    2. Assign Channel Partner:

      • If the channel partner is not assigned, you can add them by editing the campaign and selecting the appropriate channel partner from the list of available partners.
    3. Review Campaign Status:

      • Ensure that the campaign is in a status that allows for modifications. If the campaign is closed or in a finalized state, you may need to change its status to allow for assignments.
    4. Check Authorizations:

      • Verify that you have the necessary authorizations to make changes to the campaign and its assignments. If not, contact your system administrator to obtain the required permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific instructions on managing collaborative campaigns and channel partner assignments.
    6. Data Consistency Check:

      • If you suspect data inconsistencies, perform a consistency check on the campaign and channel partner data. This may involve running specific reports or using transaction codes that help identify issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing campaigns and CRMD_ORDERADM_H for accessing campaign details.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Guides: Review user guides or training materials related to SAP CRM marketing functionalities for best practices in managing campaigns and channel partners.

    By following these steps, you should be able to resolve the error and successfully assign the channel partner to the collaborative campaign.

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