How To Fix CRM_MKTPL_ARCHIVE007 - Error opening an archive session for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ARCHIVE - CRM Marketing Planner Archiving

• Message number: 007

• Message text: Error opening an archive session for deletion

What causes this issue?

The process of archive deletion has been stopped, as there is an error
when opening an archive session for the <ZK>Deletion</> process.

System Response

The process is stopped.

How to fix this error?

Ensure that an archive file was selected. If the problem persists,
contact your administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ARCHIVE007 - Error opening an archive session for deletion ?

  The SAP error message CRM_MKTPL_ARCHIVE007 typically indicates an issue when trying to open an archive session for deletion in the SAP CRM system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Authorization: The user may not have the necessary authorizations to access or delete the archive session.
  Session Already Open: The archive session might already be open or in use by another process, preventing it from being accessed for deletion.
  Incorrect Session Status: The session may not be in a status that allows for deletion (e.g., it might be in a "completed" or "locked" state).
  Database Issues: There could be underlying database issues or inconsistencies that are preventing the session from being opened.
  Configuration Issues: There may be configuration problems in the archiving settings or the archiving object.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete archive sessions. This can be done by reviewing the user's roles and permissions in the SAP system.
  Verify Session Status: Check the status of the archive session in the Archive Management transaction (SARA). If the session is already open, you may need to close it before attempting deletion.
  Close Open Sessions: If the session is open, you can try to close it using the appropriate transaction or by checking for any active processes that might be using the session.
  Database Consistency Check: Run a consistency check on the database to identify and resolve any underlying issues that may be affecting the archive session.
  Review Configuration: Check the configuration settings for the archiving object in question to ensure that everything is set up correctly.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SARA (Archive Administration) to manage archive sessions and check their statuses.
  SAP Documentation: Refer to the official SAP documentation for archiving processes and error handling for more detailed guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.