How To Fix CRM_MKTPL_APO_INT114 - Conversion error for product &1 from base UoM to UoM &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_APO_INT - APO Integration Messages

• Message number: 114

• Message text: Conversion error for product &1 from base UoM to UoM &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_APO_INT114 - Conversion error for product &1 from base UoM to UoM &2 ?

  The SAP error message CRM_MKTPL_APO_INT114 indicates a conversion error for a product when trying to convert from the base unit of measure (UoM) to another specified UoM. This error typically arises in the context of integration between SAP CRM and SAP APO (Advanced Planning and Optimization) systems, particularly when dealing with product data and their respective units of measure.
  Cause:
  
  
  Unit of Measure Configuration: The error often occurs if the unit of measure (UoM) conversion factors are not properly defined in the system. This can happen if the UoM you are trying to convert to does not have a valid conversion factor defined with the base UoM.
  
  
  Missing Data: The product master data may be incomplete or missing necessary information regarding UoM conversions.
  
  
  Inconsistent Data: There may be inconsistencies in the product data between the CRM and APO systems, leading to conversion issues.
  
  
  Incorrect Product Master: The product might not be set up correctly in the system, or the UoM might not be assigned properly.
  
  
  Solution:
  
  
  Check UoM Configuration:
  
  Go to the transaction code CUNI (Unit of Measure Conversion) in SAP.
  Verify that the conversion factors between the base UoM and the target UoM are correctly defined.
  Ensure that the UoM you are trying to convert to is valid and has a defined conversion factor.
  
  
  
  Review Product Master Data:
  
  Check the product master data in both SAP CRM and SAP APO to ensure that all necessary fields are filled out correctly.
  Ensure that the UoM settings in the product master are consistent across both systems.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check between the CRM and APO systems to identify any discrepancies in product data.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to review the order data and ensure that the product details are correct.
  
  
  
  Update or Correct Data:
  
  If any discrepancies or missing data are found, update the product master data accordingly.
  If necessary, re-create the product or UoM settings to ensure they are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to UoM conversion issues for additional troubleshooting steps or patches that may address known issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CUNI: Unit of Measure Conversion
  MM03: Display Material Master
  CRMD_ORDER: CRM Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Integration Settings: Review the integration settings between SAP CRM and SAP APO to ensure that they are correctly configured for product data synchronization.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.