How To Fix CRM_MKTPL_APO_INT110 - BDoc status does not allow transfer to Advanced Planning and Optimization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_APO_INT - APO Integration Messages

• Message number: 110

• Message text: BDoc status does not allow transfer to Advanced Planning and Optimization

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The promotion has a status which does not allow it to be transferred to
APO.

How to fix this error?

Check the status settings and either change the settings to allow the
transfer to APO or change the status.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_APO_INT110 - BDoc status does not allow transfer to Advanced Planning and Optimization ?

  The SAP error message CRM_MKTPL_APO_INT110 indicates that there is an issue with the BDoc (Business Document) status that prevents it from being transferred to the Advanced Planning and Optimization (APO) system. This error typically arises in the context of integrating SAP Customer Relationship Management (CRM) with SAP APO, particularly when dealing with marketing plans or related data.
  Cause:
  The error is usually caused by one of the following reasons:
  
  
  BDoc Status: The BDoc may be in a status that does not permit it to be transferred to APO. This could be due to the BDoc being incomplete, not yet released, or in a state that is not valid for transfer.
  
  
  Configuration Issues: There may be configuration settings in the CRM or APO systems that are not aligned, leading to the BDoc being rejected for transfer.
  
  
  Data Integrity Issues: There could be missing or incorrect data in the BDoc that prevents it from being processed correctly.
  
  
  Authorization Issues: The user or process attempting to transfer the BDoc may not have the necessary authorizations to perform the action.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check BDoc Status: Review the status of the BDoc in the CRM system. Ensure that it is in a valid state for transfer. You may need to change the status to a valid one (e.g., "Released").
  
  
  Review Configuration: Verify the configuration settings in both the CRM and APO systems. Ensure that the integration settings are correctly set up and that the necessary mappings are in place.
  
  
  Data Validation: Check the data within the BDoc for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
  
  
  Authorization Check: Ensure that the user or process has the necessary authorizations to transfer the BDoc. You may need to consult with your SAP security team to verify this.
  
  
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context on why the transfer is failing.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM and APO integration for any specific guidance or known issues related to this error.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  BDoc Monitoring: Use transaction codes like BDOC or CRMD_ORDER to monitor and manage BDocs in the CRM system.
  Integration Settings: Review the integration settings in transaction SPRO under the relevant sections for CRM and APO.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTPL_APO_INT110 error.