How To Fix CRM_MKTPL_APO_INT108 - Error saving/creating the campaign in Advanced Planning and Optimization

CRM_MKTPL_APO_INT108 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL_APO_INT - APO Integration Messages

• Message number: 108

• Message text: Error saving/creating the campaign in Advanced Planning and Optimization

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The system could not create/save the promotion in APO.

How to fix this error?

Check the log in APO to see what is causing the problem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTPL_APO_INT108 - Details

• The SAP error message CRM_MKTPL_APO_INT108 typically occurs when there are issues related to the integration between SAP Customer Relationship Management (CRM) and Advanced Planning and Optimization (APO) systems, particularly when saving or creating marketing campaigns. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being transferred between CRM and APO, such as missing or incorrect master data (e.g., product, customer, or campaign data).
  
  Configuration Issues: Incorrect configuration settings in either the CRM or APO system can lead to integration problems.
  Authorization Issues: The user may not have the necessary authorizations to create or save campaigns in the APO system.
  Technical Errors: There could be technical issues such as network problems, system downtime, or errors in the middleware (e.g., SAP PI/PO) that facilitate communication between the systems.
  Missing Integration Settings: The integration settings between CRM and APO may not be properly configured, leading