How To Fix CRM_MKTPL_APO_INT107 - There is no description of the campaign

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_APO_INT - APO Integration Messages

• Message number: 107

• Message text: There is no description of the campaign

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

You have not entered a description for your campaign.

System Response

The system cannot process a campaign until it has a name.

How to fix this error?

Enter a description.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_APO_INT107 - There is no description of the campaign ?

  The SAP error message CRM_MKTPL_APO_INT107, which states "There is no description of the campaign," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to access or process a marketing campaign that lacks a proper description. This can happen during integration with SAP APO (Advanced Planning and Optimization) or when trying to execute certain marketing functions.
  Cause:
  
  Missing Campaign Description: The most common cause is that the marketing campaign in question has not been properly defined or lacks a description in the system.
  Data Inconsistency: There may be inconsistencies in the data between the CRM and APO systems, leading to the inability to retrieve the campaign description.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the campaign details.
  Configuration Issues: Incorrect configuration settings in the integration between CRM and APO can also lead to this error.
  
  Solution:
  
  
  Check Campaign Definition:
  
  Navigate to the marketing campaign in the CRM system and ensure that all required fields, especially the description, are filled out correctly.
  If the campaign is missing a description, add one and save the changes.
  
  
  
  Data Synchronization:
  
  Ensure that the data between CRM and APO is synchronized. You may need to run a data transfer or synchronization job to update the information in both systems.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary permissions to access the campaign details. If not, adjust the user roles and authorizations accordingly.
  
  
  
  Review Integration Settings:
  
  Check the configuration settings for the integration between SAP CRM and APO. Ensure that all necessary settings are correctly configured to allow for proper data exchange.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access and manage marketing campaigns in SAP CRM.
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
  Integration Documentation: Review the integration documentation between SAP CRM and APO for any specific requirements or configurations that need to be in place.
  
  By following these steps, you should be able to resolve the error message CRM_MKTPL_APO_INT107 and ensure that your marketing campaigns are properly defined and accessible.