How To Fix CRM_MKTPL_APO_INT111 - Campaign does not exist; deletion canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_APO_INT - APO Integration Messages

• Message number: 111

• Message text: Campaign does not exist; deletion canceled

What causes this issue?

The deletion could not be executed because the campaign has not been
transferred to APO.

System Response

Deletion was canceled. The action was described as successful because
the result is that there is no campaign.

How to fix this error?

Check if the campaign should have been in APO and if the deletion was
canceled for the wrong reasons.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_APO_INT111 - Campaign does not exist; deletion canceled ?

  The SAP error message CRM_MKTPL_APO_INT111 indicates that a campaign you are trying to delete does not exist in the system. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there is an attempt to delete a marketing campaign that either has already been deleted or was never created in the first place.
  Causes:
  
  Campaign Not Found: The campaign ID you are trying to delete does not exist in the database.
  Incorrect Campaign ID: There may be a typo or incorrect campaign ID being used in the deletion process.
  Data Synchronization Issues: If the campaign was recently deleted or modified in another system (like SAP APO), there may be a delay in synchronization.
  Authorization Issues: The user may not have the necessary permissions to view or delete the campaign, leading to the perception that it does not exist.
  
  Solutions:
  
  Verify Campaign ID: Double-check the campaign ID you are trying to delete to ensure it is correct and exists in the system.
  Check Campaign Status: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the campaign and verify its status.
  Synchronization Check: If you are using multiple systems (like SAP CRM and SAP APO), ensure that data synchronization is functioning correctly. You may need to run synchronization jobs or check for errors in the data transfer.
  User Authorization: Ensure that the user has the necessary authorizations to delete campaigns. Check the user roles and permissions in the SAP system.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for troubleshooting.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal, as they may provide specific patches or updates that address known issues.
  Documentation: Review the SAP documentation for CRM marketing and campaign management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.