How To Fix CRM_MKTPL_APO_INT103 - No time data available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_APO_INT - APO Integration Messages

• Message number: 103

• Message text: No time data available

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

You have not entered any time data and the system therefore does not
know the details of the promotion.

System Response

Processing is terminated.

How to fix this error?

Enter time data for your promotion, for example, start and finish dates
and the duration in weeks or days.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_APO_INT103 - No time data available ?

  The SAP error message CRM_MKTPL_APO_INT103: No time data available typically occurs in the context of the integration between SAP Customer Relationship Management (CRM) and Advanced Planning and Optimization (APO) systems. This error indicates that the system is unable to find the necessary time-related data for the marketing planning process.
  Causes:
  
  Missing Time Data: The most common cause is that the required time data (such as planning periods, dates, or time buckets) is not available in the system.
  Configuration Issues: There may be configuration issues in the integration settings between CRM and APO, leading to the unavailability of time data.
  Data Transfer Issues: Problems during the data transfer process from CRM to APO can result in missing or incomplete time data.
  Master Data Issues: The relevant master data (like product master, customer master, etc.) may not be properly maintained or may be missing.
  
  Solutions:
  
  Check Time Data: Verify that the necessary time data is available in the system. This includes checking the planning calendar, time buckets, and any relevant time-related settings in both CRM and APO.
  Review Configuration: Ensure that the integration settings between CRM and APO are correctly configured. This includes checking the settings for data transfer and synchronization.
  Data Consistency: Check for consistency in master data. Ensure that all relevant master data is correctly maintained and available in both systems.
  Re-run Data Transfer: If there were issues during the data transfer, try re-running the data transfer process to ensure that all necessary data is correctly transferred.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and APO integration for any specific instructions or troubleshooting steps related to this error.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide patches or updates that address the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM37 to check job logs for any background jobs related to data transfer that may have failed.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Scenarios: Familiarize yourself with the integration scenarios between CRM and APO, as understanding the flow of data can help identify where the issue may lie.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.