How To Fix CRM_MKTPL_AGR040 - Agreement &1 account type does not match trade promotion account type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR -

• Message number: 040

• Message text: Agreement &1 account type does not match trade promotion account type

What causes this issue?

The account type for the agreement does not match the account type for
the trade promotion. To assign an agreement to a trade promotion, you
must ensure that both have the same account type.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system cannot save the trade promotion.

How to fix this error?

On the <ZK>Agreement </>overview page, change the account type to match
the trade promotion account type.
Save the agreement.
On the <ZK>Trade Promotion </>overview page, add the modified agreement.
Save the trade promotion.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR040 - Agreement &1 account type does not match trade promotion account type ?

  The SAP error message CRM_MKTPL_AGR040 indicates that there is a mismatch between the account type of the agreement and the account type of the trade promotion in the SAP Customer Relationship Management (CRM) module. This error typically occurs when you are trying to create or process a trade promotion agreement, and the system detects that the account types do not align as expected.
  Cause:
  
  Account Type Mismatch: The account type defined in the trade promotion does not match the account type defined in the agreement. For example, if the trade promotion is set up for a specific type of customer (e.g., retail) but the agreement is set for a different type (e.g., wholesale), this error will occur.
  Configuration Issues: There may be configuration settings in the system that define which account types are valid for specific trade promotions or agreements.
  Data Entry Errors: Incorrect data entry when creating the trade promotion or agreement can lead to this mismatch.
  
  Solution:
  
  Check Account Types: Review the account types associated with both the trade promotion and the agreement. Ensure that they are compatible and match as required by your business rules.
  Modify Agreement or Trade Promotion: If you find that the account types do not match, you may need to either:
  
  Change the account type of the agreement to match the trade promotion.
  Change the account type of the trade promotion to match the agreement.
  
  
  Review Configuration Settings: If the issue persists, check the configuration settings in the SAP system related to trade promotions and agreements. Ensure that the settings allow for the intended combinations of account types.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for trade promotions and agreements to understand the expected account type relationships.
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and edit agreements and trade promotions.
  Customizing Settings: The relevant customizing settings can usually be found in the SPRO transaction under the CRM module, specifically in the areas related to marketing and trade promotions.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify agreements and trade promotions in the system.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTPL_AGR040 error message.