How To Fix CRM_MKTPL_AGR035 - Agreement &1 product and plan dates overlap with agreement &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR -

• Message number: 035

• Message text: Agreement &1 product and plan dates overlap with agreement &2

What causes this issue?

Product and plan dates in agreement &V1& overlap with those in
agreement &V2&.

System Response

Agreement &V1& overlaps with agreement &V2&. This is due to the fact
both agreements share one or more of the following features:
Identical product details
An interval between their respective plan start and finish dates

How to fix this error?

Change the product or overlapping plan dates in agreement &V1& to differ
from those in agreement &V2& . If changing the plan dates, ensure that
they do not fall between the plan dates of agreement &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR035 - Agreement &1 product and plan dates overlap with agreement &2 ?

  The SAP error message CRM_MKTPL_AGR035 indicates that there is a conflict with the product and plan dates of two agreements in the SAP Customer Relationship Management (CRM) system. Specifically, it means that the product and plan dates of the first agreement (Agreement &1) overlap with those of the second agreement (Agreement &2). This can occur in scenarios where multiple agreements are trying to cover the same time period for the same product.
  Cause:
  
  
  Date Overlap: The primary cause of this error is that the validity periods (start and end dates) of the agreements overlap. This can happen if:
  
  Two agreements are created for the same product and customer with overlapping dates.
  There is an attempt to create or modify an agreement that conflicts with an existing one.
  
  
  
  Incorrect Data Entry: Sometimes, the error can arise from incorrect data entry, where the dates are not set correctly.
  
  
  System Configuration: In some cases, the system configuration or business rules may not allow overlapping agreements for certain products or customers.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Agreements: Review the existing agreements (Agreement &2) to understand their validity periods. You can do this by navigating to the agreement management section in SAP CRM.
  
  
  Adjust Dates: If the overlap is unintentional, you can adjust the start and/or end dates of one of the agreements to eliminate the overlap. Ensure that the new dates do not conflict with other agreements.
  
  
  Delete or Archive: If the overlapping agreement is no longer needed, consider deleting or archiving it to resolve the conflict.
  
  
  Consult Documentation: Review any relevant documentation or business rules that may dictate how agreements should be structured to avoid overlaps.
  
  
  System Configuration: If overlaps are a common occurrence and are causing issues, you may need to consult with your SAP administrator or technical team to review the system configuration and business rules regarding agreement management.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage agreements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that you have the appropriate permissions to view and modify agreements in the system.
  Testing: After making changes, test the agreement creation or modification process to ensure that the error does not recur.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_AGR035 error and manage your agreements effectively.