How To Fix CRM_MKTPL_AGR031 - Trade promotion &1 account ID does not match agreement account ID


CRM_MKTPL_AGR031 - Overview

  • Message type: E = Error

  • Message class: CRM_MKTPL_AGR -

  • Message number: 031

  • Message text: Trade promotion &1 account ID does not match agreement account ID

  • Show details Hide details
  • What causes this issue?

    The account ID for the trade promotion does not match the account ID for
    the agreement. To assign a trade promotion to an agreement, you must
    ensure that both have the same account ID.

    System Response

    The system cannot save the agreement.

    How to fix this error?

    On the <ZK>Trade Promotion</> overview page, change the account ID to
    match the agreement account ID.
    Save the trade promotion.
    On the <ZK>Agreement </>overview page, add the modified trade promotion.
    Save the agreement.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_AGR031 - Trade promotion &1 account ID does not match agreement account ID ?
    The SAP error message CRM_MKTPL_AGR031 indicates that there is a mismatch between the account ID associated with a trade promotion and the account ID specified in the agreement. This error typically occurs in the context of trade promotion management within SAP Customer Relationship Management (CRM) or SAP Marketing Cloud.
    
    Cause: Account ID Mismatch: The account ID linked to the trade promotion does not match the account ID defined in the agreement. This can happen if the promotion is being applied to a different customer or account than what was originally intended. Data Entry Errors: Manual entry errors when creating or modifying trade promotions or agreements can lead to discrepancies in account IDs. Changes in Agreements: If an agreement has been modified after the trade promotion was created, the account ID may have changed, leading to this error.
    Configuration Issues: There may be issues with the configuration of the trade promotion or agreement settings in the

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