How To Fix CRM_MKTPL_AGR030 - Trade promotion &1 account type does not match agreement account type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR -

• Message number: 030

• Message text: Trade promotion &1 account type does not match agreement account type

What causes this issue?

The account type for the trade promotion does not match the account type
for the agreement. To assign a trade promotion to an agreement, you must
ensure that both have the same account type.

System Response

The system cannot save the agreement.

How to fix this error?

On the <ZK>Trade Promotion </>overview page, change the account type to
match the agreement account type.
Save the trade promotion.
On the <ZK>Agreement </>overview page, add the modified trade promotion.
Save the agreement.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR030 - Trade promotion &1 account type does not match agreement account type ?

  The SAP error message CRM_MKTPL_AGR030 indicates that there is a mismatch between the account type of the trade promotion and the account type defined in the agreement. This error typically occurs in the context of trade promotion management within SAP Customer Relationship Management (CRM) or SAP Marketing Cloud.
  Cause:
  The error arises when:
  
  The account type associated with the trade promotion does not match the account type specified in the agreement.
  There may be inconsistencies in the configuration of account types in the system.
  The trade promotion is being applied to an account that is not eligible based on the agreement's criteria.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Account Types:
  
  Verify the account type of the trade promotion. You can do this by navigating to the trade promotion details in the SAP system.
  Check the account type defined in the agreement. This can usually be found in the agreement details.
  
  
  
  Modify Trade Promotion or Agreement:
  
  If the account types do not match, you may need to either change the account type of the trade promotion or modify the agreement to ensure they are aligned.
  Ensure that the trade promotion is intended for the correct account type as per the agreement.
  
  
  
  Review Configuration:
  
  Check the configuration settings for account types in the SAP system. Ensure that the account types are correctly defined and that there are no discrepancies in the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing trade promotions and agreements. This can provide insights into best practices and configuration settings.
  
  
  
  Testing:
  
  After making the necessary changes, test the trade promotion again to ensure that the error is resolved.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing trade promotions and agreements.
  SAP Notes: Check for any SAP Notes related to CRM_MKTPL_AGR030 for additional insights or patches that may address known issues.
  Training and Documentation: Ensure that users involved in trade promotion management are trained on the correct processes and understand the implications of account types in agreements.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.