How To Fix CRM_MKTPL_AGR028 - Error during date shift for agreement &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR -

• Message number: 028

• Message text: Error during date shift for agreement &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR028 - Error during date shift for agreement &1 ?

  The SAP error message CRM_MKTPL_AGR028, which indicates "Error during date shift for agreement &1," typically occurs in the context of marketing agreements or contracts within the SAP Customer Relationship Management (CRM) module. This error is related to issues with date shifts when trying to adjust the validity periods of agreements.
  Cause:
  The error can be caused by several factors, including:
  
  
  Invalid Date Ranges: The new date range being set for the agreement may overlap with existing agreements or may not be valid according to the business rules defined in the system.
  
  
  Configuration Issues: There may be configuration settings in the CRM system that restrict certain date shifts or adjustments.
  
  
  Data Integrity Issues: There could be inconsistencies in the data related to the agreement, such as missing or incorrect entries in related tables.
  
  
  Authorization Issues: The user attempting to perform the date shift may not have the necessary authorizations to make changes to the agreement.
  
  
  Solution:
  To resolve the CRM_MKTPL_AGR028 error, you can take the following steps:
  
  
  Check Date Validity: Review the date ranges you are trying to set for the agreement. Ensure that they do not conflict with existing agreements and are within acceptable limits.
  
  
  Review Configuration: Check the configuration settings related to marketing agreements in the SAP system. Ensure that the settings allow for the desired date shifts.
  
  
  Data Consistency Check: Perform a data consistency check for the agreement and related objects. Look for any missing or incorrect data that could be causing the issue.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the date shift. If not, consult with your SAP security team to obtain the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant or developer.
  
  
  Contact SAP Support: If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the agreement number and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTPL (Marketing Planning) and CRM_ORDER (Order Management) that may be involved in managing agreements.
  Documentation: Review SAP documentation related to marketing agreements and date management for additional insights and best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.