How To Fix CRM_MKTPL_AGR011 - Agreement &1 account, product, and plan dates overlap with agreement &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR -

• Message number: 011

• Message text: Agreement &1 account, product, and plan dates overlap with agreement &2

What causes this issue?

Agreement &V1& overlaps with agreement &V2&. This is due to the fact
that both agreements share one or more of the following features:
Identical account details
At least one product category, product group, or product ID
An interval between their respective plan start and finish dates

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the plan dates in agreement &V1& so that they differ from
those for agreement &V2&. You could also change the account and product
details, but this is not mandatory.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR011 - Agreement &1 account, product, and plan dates overlap with agreement &2 ?

  The SAP error message CRM_MKTPL_AGR011 indicates that there is a conflict with marketing agreements in the system. Specifically, it means that the account, product, and plan dates of one marketing agreement overlap with those of another marketing agreement. This can occur when you are trying to create or modify a marketing agreement that has date ranges that conflict with existing agreements.
  Cause:
  
  Overlapping Date Ranges: The most common cause is that the start and end dates of the new agreement you are trying to create or modify overlap with an existing agreement.
  Same Account and Product: The error typically occurs when the same account and product are involved in both agreements.
  Multiple Agreements: There may be multiple agreements for the same account and product that have overlapping validity periods.
  
  Solution:
  
  Check Existing Agreements: Review the existing marketing agreements for the account and product in question. Look for agreements that have overlapping date ranges.
  Adjust Dates: If you find overlapping agreements, you may need to adjust the start and/or end dates of the new agreement you are trying to create or modify to ensure there are no overlaps.
  Modify Existing Agreements: If the new agreement is necessary, consider modifying the existing agreements to remove the overlap, if possible.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines on managing marketing agreements to ensure compliance with business rules.
  Use Transaction Codes: Utilize relevant transaction codes (like CRM_MKTPL_AGR) to view and manage marketing agreements effectively.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to marketing agreements in SAP CRM, such as CRM_MKTPL_AGR for managing agreements.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify marketing agreements in the system.
  Consult with Colleagues: If you are unsure about the agreements or need further assistance, consult with colleagues or your SAP support team for guidance.
  
  By following these steps, you should be able to resolve the error and successfully manage your marketing agreements in SAP.