How To Fix CRM_MKTPL_AGR009 - Agreement &1 overlaps with agreement &2; both have account &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR -

• Message number: 009

• Message text: Agreement &1 overlaps with agreement &2; both have account &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR009 - Agreement &1 overlaps with agreement &2; both have account &3 ?

  The SAP error message CRM_MKTPL_AGR009 indicates that there is a conflict between two marketing agreements in the system. Specifically, it means that two agreements are overlapping for the same account, which is not allowed in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Overlapping Agreements: The error occurs when two marketing agreements are defined for the same account and they overlap in terms of validity dates or conditions.
  Data Entry Errors: It may be due to incorrect data entry where the same account has been assigned multiple agreements that are not mutually exclusive.
  System Configuration: The system may be configured to prevent overlapping agreements, which is a common business rule in marketing and sales processes.
  
  Solution:
  
  Review Agreements: Check the details of both agreements (Agreement &1 and Agreement &2) to understand their validity periods and conditions. Identify the overlapping aspects.
  Modify Agreements: 
  
  If possible, adjust the validity dates of one or both agreements to eliminate the overlap.
  Alternatively, you may need to modify the conditions of one of the agreements to ensure they do not conflict.
  
  
  Delete or Archive: If one of the agreements is no longer needed, consider deleting or archiving it to resolve the conflict.
  Consult with Stakeholders: If the agreements are critical, consult with relevant stakeholders (e.g., sales, marketing teams) to determine the best course of action.
  Check for System Configuration: If you believe the agreements should not overlap, check the system configuration or business rules that govern agreement creation to ensure they align with business needs.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage marketing agreements.
  Documentation: Refer to SAP documentation or help files for more details on managing marketing agreements and understanding the implications of overlapping agreements.
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  By addressing the overlapping agreements and ensuring that each account has distinct agreements, you should be able to resolve the error message CRM_MKTPL_AGR009.