How To Fix CRM_MKTPL_AGR010 - Agreement &1 account and product details overlap with agreement &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_AGR -

• Message number: 010

• Message text: Agreement &1 account and product details overlap with agreement &2

What causes this issue?

Agreement &V1&<SE> </>overlaps with agreement &V2&. This is due to the
fact both agreements are identical in terms of the following:
Account details
At least one product category, product group, or product ID

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the account or overlapping product details in agreement &V1& so
that it differs from agreement &V2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_AGR010 - Agreement &1 account and product details overlap with agreement &2 ?

  The SAP error message CRM_MKTPL_AGR010 indicates that there is an overlap in the account and product details between two marketing agreements in the SAP Customer Relationship Management (CRM) module. This typically occurs when you are trying to create or modify a marketing agreement that conflicts with an existing agreement.
  Cause:
  The error arises due to the following reasons:
  
  Overlapping Agreements: The account and product combination you are trying to use in the new agreement already exists in another active agreement.
  Incorrect Data Entry: There may be a mistake in the data entry, such as selecting the wrong account or product.
  Agreement Validity Period: The validity periods of the agreements may overlap, causing a conflict.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Agreements:
  
  Review the existing marketing agreements to identify the one that overlaps with the new agreement. You can do this by searching for agreements related to the account and product in question.
  
  
  
  Modify the New Agreement:
  
  If the existing agreement is valid and should remain, consider modifying the new agreement to avoid the overlap. This may involve changing the account, product, or validity period.
  
  
  
  Adjust Validity Periods:
  
  If the overlap is due to the validity periods, you may need to adjust the start and end dates of either the existing or new agreement to eliminate the conflict.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to marketing agreements for additional guidance on how to manage agreements and avoid overlaps.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing agreements.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify marketing agreements in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.