How To Fix CRM_MKTPL_ACT_EXEC013 - Unable to lock parent object before child creation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ACT_EXEC - Messages for action execution

• Message number: 013

• Message text: Unable to lock parent object before child creation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ACT_EXEC013 - Unable to lock parent object before child creation ?

  The SAP error message CRM_MKTPL_ACT_EXEC013 indicates that the system is unable to lock a parent object before creating a child object in the context of marketing planning or related activities. This typically occurs in scenarios where there is an attempt to create or modify a child object (like a marketing plan, campaign, etc.) that is dependent on a parent object (like a marketing project or a higher-level campaign).
  Causes:
  
  Concurrency Issues: Another user or process may be currently accessing or modifying the parent object, preventing the system from obtaining a lock.
  System Configuration: There may be configuration issues in the CRM system that affect object locking mechanisms.
  Database Locks: Database-level locks might be in place due to long-running transactions or uncommitted changes.
  Authorization Issues: The user may not have the necessary authorizations to lock the parent object.
  
  Solutions:
  
  Check for Concurrent Access: Verify if another user is currently working on the parent object. If so, wait for them to finish or coordinate with them to avoid conflicts.
  Transaction Monitoring: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify any locks or issues in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and lock the parent object.
  System Configuration: Review the configuration settings related to object locking in the CRM system. Ensure that they are set up correctly.
  Database Administration: If database locks are suspected, consult with your database administrator to identify and resolve any locking issues.
  Retry the Operation: Sometimes, simply retrying the operation after a short wait can resolve transient locking issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Documentation: Review the SAP Help Portal for documentation related to CRM marketing planning and object management.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTPL_ACT_EXEC013 error message.