How To Fix CRM_MKTPL_ACT_EXEC011 - Object with key & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ACT_EXEC - Messages for action execution

• Message number: 011

• Message text: Object with key & not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ACT_EXEC011 - Object with key & not found ?

  The SAP error message CRM_MKTPL_ACT_EXEC011 indicates that an object with a specified key could not be found in the system. This error typically occurs in the context of marketing planning or execution within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Object: The object (e.g., marketing plan, campaign, or activity) you are trying to access or execute does not exist in the database. This could be due to deletion or it was never created.
  Incorrect Key: The key you are using to reference the object may be incorrect or malformed.
  Authorization Issues: The user may not have the necessary permissions to access the object.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries in related tables.
  
  Solution:
  
  Verify Object Existence: Check if the object with the specified key exists in the system. You can do this by using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the object.
  Check Key Format: Ensure that the key you are using is in the correct format and corresponds to the expected object type.
  Review Authorizations: Make sure that the user has the necessary authorizations to access the object. You can check this in the user roles and authorizations.
  Data Consistency Check: Run consistency checks on the relevant tables to ensure that there are no missing or orphaned records. This may involve using transaction codes like SE11 to check table entries.
  Recreate the Object: If the object is indeed missing and should exist, consider recreating it if possible.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for logging.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation for CRM marketing functionalities to understand the expected behavior and data structures.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation, or reach out to SAP support for assistance.