How To Fix CRM_MKTPL749 - Cannot deselect indirect checkbox; remove planning profile group first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 749

  • Message text: Cannot deselect indirect checkbox; remove planning profile group first

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL749 - Cannot deselect indirect checkbox; remove planning profile group first ?

    The SAP error message CRM_MKTPL749 indicates that you are trying to deselect the "indirect" checkbox in a marketing planning profile, but the system is preventing this action because there is an associated planning profile group that needs to be removed first.

    Cause:

    The error occurs when:

    • You have a marketing planning profile that is currently linked to a planning profile group.
    • The system requires that the planning profile group be removed before you can change the status of the indirect checkbox.

    Solution:

    To resolve this error, follow these steps:

    1. Access the Marketing Planning Profile:

      • Go to the transaction code related to marketing planning profiles (e.g., CRMD_ORDER or CRM_MKTPL).
    2. Locate the Planning Profile:

      • Find the specific marketing planning profile that you are trying to modify.
    3. Remove the Planning Profile Group:

      • Navigate to the section where the planning profile group is assigned.
      • Remove the planning profile group associated with the marketing planning profile.
    4. Deselect the Indirect Checkbox:

      • Once the planning profile group has been removed, you should now be able to deselect the indirect checkbox without encountering the error.
    5. Save Changes:

      • After making the necessary changes, save the marketing planning profile.

    Related Information:

    • Planning Profile Groups: These are used to categorize and manage different marketing planning profiles. They can impose certain restrictions or requirements on the profiles they are associated with.
    • Indirect Checkbox: This checkbox typically indicates whether the planning profile is intended for indirect marketing activities. Deselecting it may change the way the profile is used in marketing campaigns.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing marketing planning profiles, such as CRMD_ORDER, CRM_MKTPL, or others specific to your organization's configuration.

    If you continue to experience issues after following these steps, it may be helpful to consult with your SAP administrator or support team for further assistance, as there may be additional configurations or dependencies in your specific SAP environment.

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