How To Fix CRM_MKTPL723 - Enter an end date for the trade promotion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 723

• Message text: Enter an end date for the trade promotion

What causes this issue?

You assigned an end date to a target group and the trade promotion to
which that target group is assigned does not have an end date. The trade
promotion end date must be earlier than the target group end date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign an end date to the trade promotion that is earlier than the
target group end date.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL723 - Enter an end date for the trade promotion ?

  The SAP error message CRM_MKTPL723 indicates that a trade promotion in the SAP Customer Relationship Management (CRM) system is missing an end date. This error typically occurs when you are trying to create or modify a trade promotion and have not specified an end date for the promotion period.
  Cause:
  The primary cause of this error is that the end date field for the trade promotion is either left blank or not filled in correctly. In SAP CRM, trade promotions require both a start date and an end date to define the duration of the promotion.
  Solution:
  To resolve the error, you need to provide a valid end date for the trade promotion. Here are the steps to do this:
  
  
  Access the Trade Promotion: Navigate to the trade promotion you are trying to create or modify in the SAP CRM system.
  
  
  Check the Dates: Look for the fields labeled "Start Date" and "End Date." Ensure that both fields are filled in.
  
  
  Enter an End Date: If the end date is missing, enter a valid date that is later than the start date. The end date should reflect the actual duration of the promotion.
  
  
  Save Changes: After entering the end date, save your changes to the trade promotion.
  
  
  Validation: If applicable, validate the promotion to ensure that all required fields are filled out correctly and that there are no other errors.
  
  
  Related Information:
  
  Date Format: Ensure that the date format you are using is compatible with the SAP system settings.
  Promotion Duration: Consider the typical duration of trade promotions in your organization to set a reasonable end date.
  User Permissions: Ensure that you have the necessary permissions to create or modify trade promotions in the SAP CRM system.
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for additional guidance on managing trade promotions.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP support team or refer to the SAP community forums for further assistance.