How To Fix CRM_MKTPL721 - Enter a start date for the trade promotion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 721

• Message text: Enter a start date for the trade promotion

What causes this issue?

You assigned a start date to a target group and the trade promotion to
which the target group is assigned does not have a start date. The trade
promotion start date must be later than the target group start date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a start date to the trade promotion that is later than the target
group start date.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL721 - Enter a start date for the trade promotion ?

  The SAP error message CRM_MKTPL721 indicates that a start date has not been entered for a trade promotion in the system. This error typically occurs when you are trying to create or modify a trade promotion in the SAP Customer Relationship Management (CRM) module, and the system requires a valid start date to proceed.
  Cause:
  
  Missing Start Date: The most common cause of this error is that the start date field for the trade promotion is left blank or not filled in correctly.
  Incorrect Date Format: The date may be entered in an incorrect format that the system does not recognize.
  Validation Rules: There may be specific validation rules set up in the system that require a start date to be entered before saving or processing the trade promotion.
  
  Solution:
  
  Enter a Start Date: Go to the trade promotion creation or modification screen and ensure that you enter a valid start date in the appropriate field.
  Check Date Format: Make sure that the date is entered in the correct format as per your system's configuration (e.g., DD/MM/YYYY or MM/DD/YYYY).
  Review Required Fields: Ensure that all required fields are filled out correctly, as other missing information might also trigger validation errors.
  Consult Documentation: If you are unsure about the required fields or the format, refer to the SAP documentation or user guide for trade promotions.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP administrator to ensure that there are no additional validation rules or settings affecting the trade promotion entry.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to trade promotions and error messages.
  User Training: Ensure that users involved in creating trade promotions are adequately trained on the process and requirements.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing trade promotions, such as CRMD_ORDER for order management.
  Support: If the problem continues after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By addressing the missing start date and ensuring all required fields are filled out correctly, you should be able to resolve the CRM_MKTPL721 error and proceed with your trade promotion activities.