How To Fix CRM_MKTPL720 - Enter an end date for the marketing project

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 720

• Message text: Enter an end date for the marketing project

What causes this issue?

When you assign an end date to a target group and the marketing project
to which the target group is assigned does not have an end date, an
error message is issued. This is because the marketing project end date
must fall earlier than the target group start date that is assigned to
it.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign an end date to the marketing project that falls earlier than the
target group end date.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL720 - Enter an end date for the marketing project ?

  The SAP error message CRM_MKTPL720, which states "Enter an end date for the marketing project," typically occurs in the context of creating or updating a marketing project in SAP CRM (Customer Relationship Management). This error indicates that the system requires an end date to be specified for the marketing project, which is essential for defining the duration and timeline of the project.
  Cause:
  
  Missing End Date: The most common cause of this error is that the user has not entered an end date for the marketing project. In SAP CRM, both a start date and an end date are usually required to define the project's timeline.
  Validation Rules: The system may have validation rules that enforce the requirement of an end date when certain conditions are met (e.g., project type, status).
  User Input Error: The user may have overlooked the end date field or may not have understood that it was a required field.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Enter an End Date:
  
  Navigate to the marketing project creation or editing screen.
  Locate the field for the end date (often labeled as "End Date" or similar).
  Enter a valid end date that is later than the start date of the project.
  
  
  
  Check Project Settings:
  
  Ensure that the project type and other settings do not impose additional requirements for the end date.
  Review any related documentation or guidelines for creating marketing projects in your organization.
  
  
  
  Save Changes:
  
  After entering the end date, attempt to save the project again. The error should no longer appear if the end date is correctly provided.
  
  
  
  Related Information:
  
  Project Duration: The end date is crucial for project management as it helps in planning, resource allocation, and tracking the project's progress.
  SAP Documentation: Refer to SAP Help documentation for more details on marketing project management and the specific fields required during project creation.
  User Training: If users frequently encounter this error, consider providing training or guidelines on the required fields when creating marketing projects in SAP CRM.
  
  If the issue persists even after entering the end date, it may be necessary to check for any custom validations or consult with your SAP support team for further assistance.