How To Fix CRM_MKTPL703 - Error during activity update for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 703

• Message text: Error during activity update for &1

What causes this issue?

Errors occurred while updating the activities for the campaign or trade
promotion with the ID &V1&. Not all activities could be changed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Start the report <ZK>CRM_MKTPL_ACT_STATUS_UPD</> in transaction SE38.
The activities that still need updating will be processed.
For more information, see <DS:TRAN.SLG1>Application Log</> and select
the object CRM_MKTPL.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL703 - Error during activity update for &1 ?

  The SAP error message CRM_MKTPL703, which states "Error during activity update for &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing activities or campaigns. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the activity or related objects that prevent the update from being processed correctly.
  Authorization Issues: The user may not have the necessary authorizations to perform the update on the specified activity.
  Technical Errors: There could be a technical issue, such as a problem with the underlying database or a temporary system error.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might be causing conflicts during the update process.
  Locking Issues: The activity might be locked by another user or process, preventing the update from being completed.
  
  Solutions:
  
  Check Data Integrity: Review the data associated with the activity to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Authorizations: Ensure that the user attempting the update has the necessary permissions to modify the activity. This can be checked in the user roles and authorizations.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the update process.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error occurs. This may require the assistance of a developer.
  Check for Locks: Use transaction SM12 to check if the activity is locked by another user or process. If it is, you may need to wait for the lock to be released or contact the user who has locked it.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that resolve the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRMD_ORDER, and SLG1 for logging.
  Documentation: Review SAP documentation related to CRM activities and marketing to understand the expected behavior and data requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the CRM_MKTPL703 error effectively.