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Message type: E = Error
Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages
Message number: 704
Message text: Activity update for &1 completed
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CRM_MKTPL704
- Activity update for &1 completed ?The SAP error message CRM_MKTPL704, which states "Activity update for &1 completed," typically indicates that there was an issue during the update process of an activity in the SAP Customer Relationship Management (CRM) system. This message is often associated with marketing planning and activity management.
Cause:
- Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect information related to the activity.
- Authorization Issues: The user may not have the necessary authorizations to perform the update on the specified activity.
- System Configuration: There could be configuration issues in the CRM system that prevent the activity from being updated correctly.
- Technical Errors: There may be underlying technical issues, such as database locks or connectivity problems, that are causing the update to fail.
Solution:
- Check Data Integrity: Verify that all required fields for the activity are filled out correctly and that there are no inconsistencies in the data.
- Review Authorizations: Ensure that the user has the necessary permissions to update the activity. This can be checked in the user roles and authorizations.
- System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
- Configuration Review: Review the configuration settings related to marketing activities in the CRM system to ensure they are set up correctly.
- Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
Related Information:
If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.
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