How To Fix CRM_MKTPL701 - Invalid entry; activity update canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 701

• Message text: Invalid entry; activity update canceled

What causes this issue?

When starting the report CRM_MKTPL_ACT_STATUS_UPDATE, an entry was made
in each of the fields <ZK>'Trade Promotion/Trade Promotion Element</>
and <ZK>Campaign/Campaign Element </>, or no value was entered in these
fields.

System Response

The report cannot be started.

How to fix this error?

Enter a valid value in one of the fields.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL701 - Invalid entry; activity update canceled ?

  The SAP error message CRM_MKTPL701: Invalid entry; activity update canceled typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the data being processed during an activity update. This error can arise from various reasons, including data inconsistencies, missing mandatory fields, or incorrect entries in the activity or marketing plan.
  Causes:
  
  Invalid Data Entry: The data entered in the activity might not meet the required format or constraints defined in the system.
  Missing Mandatory Fields: Certain fields that are required for the activity update may not have been filled out.
  Inconsistent Data: There may be inconsistencies in the data related to the activity, such as references to non-existent objects or invalid status.
  Authorization Issues: The user may not have the necessary permissions to perform the update.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard processing of activities.
  
  Solutions:
  
  Check Data Entries: Review the data entered for the activity to ensure that all fields are filled out correctly and that the data adheres to the expected formats.
  Mandatory Fields: Verify that all mandatory fields are completed. You can check the field requirements in the activity configuration or documentation.
  Data Consistency: Ensure that all referenced objects (like customers, products, etc.) exist and are valid. Check for any inconsistencies in the data.
  User Authorization: Confirm that the user has the necessary authorizations to perform the activity update. You may need to consult with your SAP security team.
  Review Custom Code: If there are any custom enhancements or modifications, review them to ensure they are not causing the issue. You may need to debug the code or consult with the development team.
  Transaction Logs: Check transaction logs or system logs for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for CRM activities to understand the required fields and data formats.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.