How To Fix CRM_MKTPL406 - All segments have already been transferred to a channel

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 406

• Message text: All segments have already been transferred to a channel

What causes this issue?

You want to transfer the segment to a communication channel but the
business partners for the segment have already been successfully
transfered to the communication channel.
The transfer function for the segment to a communication channel can
only be carried out once.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The transfer for the segment is not carried out.

How to fix this error?

Check that you really want to transfer the business partner from a
segment to a communication channel again. If so, trigger the transfer
from a different campaign or campaign element.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL406 - All segments have already been transferred to a channel ?

  The SAP error message CRM_MKTPL406 indicates that all segments have already been transferred to a channel in the context of SAP Customer Relationship Management (CRM) marketing. This error typically occurs when you attempt to transfer marketing segments to a channel that has already received all the relevant segments.
  Cause:
  
  Segments Already Transferred: The primary cause of this error is that the marketing segments you are trying to transfer have already been processed and transferred to the specified channel.
  Incorrect Channel Selection: You may be trying to transfer segments to a channel that is not set up to receive additional segments or is already at capacity.
  Data Integrity Issues: There may be issues with the data integrity or configuration that prevent the transfer from occurring.
  
  Solution:
  
  Check Segment Status: Verify the status of the segments you are trying to transfer. Ensure that they have not already been transferred to the channel.
  Review Channel Configuration: Check the configuration of the marketing channel to ensure it is set up correctly to receive new segments. Make sure there are no restrictions or limitations in place.
  Use Different Segments: If you need to transfer additional segments, consider using different segments that have not yet been transferred to the channel.
  Reprocess Segments: If you believe there is an error, you may need to reprocess the segments or refresh the data to ensure that the system recognizes the current state of the segments.
  Consult Documentation: Review SAP documentation or help resources for any specific guidelines related to segment transfers and channel management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and segment management, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Support: If the problem persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTPL406 error effectively.