How To Fix CRM_MKTPL408 - Is Contact Person for relationship(s) of &1 contact person deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 408

• Message text: Is Contact Person for relationship(s) of &1 contact person deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL408 - Is Contact Person for relationship(s) of &1 contact person deleted ?

  The SAP error message CRM_MKTPL408 indicates that a contact person associated with a specific relationship has been deleted. This error typically arises in the context of Customer Relationship Management (CRM) when there are inconsistencies in the data related to contact persons and their relationships.
  Cause:
  
  Deleted Contact Person: The primary cause of this error is that the contact person referenced in the relationship has been deleted from the system.
  Data Inconsistency: There may be inconsistencies in the database where the relationship still exists, but the associated contact person does not.
  Incorrect Data Entry: Sometimes, incorrect data entry or changes in the organizational structure can lead to this error.
  
  Solution:
  
  
  Check Contact Person Status: Verify if the contact person associated with the relationship still exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check the status of contact persons.
  
  
  Recreate or Reactivate Contact Person: If the contact person has been deleted and is still needed, you may need to recreate the contact person in the system. If the contact person was deactivated rather than deleted, you may need to reactivate them.
  
  
  Update Relationships: If the contact person is no longer needed, you should update or delete the relationships that reference the deleted contact person. This can be done through the relevant transaction codes in SAP.
  
  
  Data Consistency Check: Run a data consistency check to identify any other potential issues in the CRM data that may lead to similar errors.
  
  
  Consult Documentation: Refer to SAP documentation or help notes related to CRM and contact management for additional guidance on handling this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing contact persons and relationships.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify contact persons and their relationships in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_MKTPL408 error and ensure that your contact person data is consistent and accurate.