How To Fix CRM_MKTPL331 - Marketing project cannot be deleted because purchasing documents exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 331

• Message text: Marketing project cannot be deleted because purchasing documents exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL331 - Marketing project cannot be deleted because purchasing documents exist ?

  The SAP error message CRM_MKTPL331 indicates that a marketing project cannot be deleted because there are associated purchasing documents. This is a common issue in SAP CRM when trying to delete a marketing project that has dependencies on other documents, such as purchase orders or contracts.
  Cause:
  The primary cause of this error is that the marketing project you are trying to delete has linked purchasing documents. SAP enforces data integrity, meaning that you cannot delete a project if it is still referenced by other documents. This is to prevent orphaned records and maintain the consistency of the database.
  Solution:
  To resolve this error, you need to identify and remove the dependencies before attempting to delete the marketing project. Here are the steps you can follow:
  
  
  Identify Linked Purchasing Documents:
  
  Use transaction codes like ME2N (Purchase Orders by PO Number) or ME3N (Outline Agreements) to find any purchasing documents that are linked to the marketing project.
  You can also check the marketing project details in the CRM system to see if there are any references to purchasing documents.
  
  
  
  Delete or Modify Linked Documents:
  
  If you find any purchasing documents that are linked to the marketing project, you will need to either delete them (if they are no longer needed) or modify them to remove the association with the marketing project.
  Ensure that you have the necessary authorizations to delete or modify these documents.
  
  
  
  Check for Other Dependencies:
  
  Besides purchasing documents, check for other dependencies such as sales orders, contracts, or any other related documents that might prevent the deletion of the marketing project.
  
  
  
  Retry Deletion:
  
  Once all dependencies have been addressed, attempt to delete the marketing project again.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CRM_MKTPL: This transaction can be used to manage marketing projects.
  ME2N: To view purchase orders.
  ME3N: To view outline agreements.
  
  
  
  Authorization:
  
  Ensure you have the necessary permissions to delete marketing projects and associated purchasing documents.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on managing marketing projects and understanding the relationships between different document types.
  
  
  
  Consulting with SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP documentation for further assistance.
  
  
  
  By following these steps, you should be able to resolve the error and successfully delete the marketing project.