How To Fix CRM_MKTPL330 - Trade promotion template &1 cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 330

• Message text: Trade promotion template &1 cannot be deleted

What causes this issue?

The Trade Promotion Template cannot be deleted because is has already
been used to create new Trade Promotions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL330 - Trade promotion template &1 cannot be deleted ?

  The SAP error message CRM_MKTPL330 indicates that a trade promotion template cannot be deleted. This error typically arises due to several reasons related to the status of the trade promotion template or its dependencies. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Active Usage: The trade promotion template is currently in use or has been referenced in active trade promotions, making it non-deletable.
  Status Restrictions: The template may be in a status that does not allow deletion (e.g., "Released" or "Completed").
  Dependencies: There may be other objects or documents linked to the trade promotion template that prevent its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the template.
  
  Solutions:
  
  Check Usage: Verify if the trade promotion template is being used in any active promotions. If it is, you will need to deactivate or delete those promotions first.
  Change Status: If the template is in a status that prevents deletion, consider changing its status to a permissible one (e.g., "Draft") if applicable.
  Remove Dependencies: Identify and remove any dependencies or references to the template in other documents or objects.
  Authorization Check: Ensure that the user attempting to delete the template has the necessary authorizations. Consult with your SAP security team if needed.
  Consult Documentation: Review SAP documentation or help files for specific guidelines on managing trade promotion templates.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage trade promotions and templates.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.