How To Fix CRM_MKTPL320 - File Export Variant with Attachments is not support for this template

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 320

• Message text: File Export Variant with Attachments is not support for this template

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL320 - File Export Variant with Attachments is not support for this template ?

  The SAP error message CRM_MKTPL320 indicates that the file export variant you are trying to use does not support attachments for the specified template. This error typically occurs in the context of exporting marketing plans or related documents in SAP CRM.
  Cause:
  
  Template Limitations: The specific template you are using may not be designed to handle attachments. Some templates are configured to only export certain types of data and may not include the functionality for attachments.
  Export Variant Configuration: The export variant you selected may not have been set up to include attachments. Variants can be customized, and if the variant does not include the necessary settings for attachments, this error will occur.
  System Configuration: There may be system settings or configurations that restrict the use of attachments in exports for certain templates.
  
  Solution:
  
  Check Template Compatibility: Verify if the template you are using supports attachments. You may need to switch to a different template that allows for attachments.
  Review Export Variant Settings: Go to the settings of the export variant you are using and check if there is an option to include attachments. If not, you may need to create a new export variant that includes this functionality.
  Consult Documentation: Refer to SAP documentation or help resources for the specific template and export variant you are using to understand their capabilities and limitations.
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates regarding the functionality of templates and export variants.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Training and Documentation: Ensure that users involved in the export process are trained on the capabilities and limitations of the templates and variants they are using.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.