How To Fix CRM_MKTPL281 - Selected segment & is not a valid business partner segment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 281

• Message text: Selected segment & is not a valid business partner segment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL281 - Selected segment & is not a valid business partner segment ?

  The SAP error message CRM_MKTPL281 indicates that the selected segment is not a valid business partner segment in the context of SAP Customer Relationship Management (CRM). This error typically arises when there is an attempt to use a marketing segment that is either not defined correctly or does not have the necessary associations with business partners.
  Causes:
  
  Invalid Segment: The segment you are trying to use may not be defined in the system or may have been deleted.
  Incorrect Configuration: The segment may not be properly configured to include the relevant business partners.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the segment or business partner tables.
  Authorization Issues: The user may not have the necessary authorizations to access the segment or the associated business partners.
  
  Solutions:
  
  
  Check Segment Definition:
  
  Go to the segment management area in SAP CRM and verify that the segment you are trying to use is defined correctly.
  Ensure that the segment is active and has the correct criteria set up.
  
  
  
  Validate Business Partner Assignment:
  
  Ensure that the business partners you are trying to associate with the segment are correctly assigned to it.
  Check if the business partners meet the criteria defined in the segment.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the marketing segments in the SAP CRM system.
  Ensure that the segment is configured to include the necessary business partner types.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the business partner and segment data to identify any discrepancies.
  Use transaction codes like BP (Business Partner) to review the details of the business partners.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the segment and the associated business partners.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on segment management and business partner configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, BP, and CRM_MKTPL for managing marketing segments and business partners.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.