How To Fix CRM_MKTPL265 - Division &1 is not assigned to the marketing project

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 265

• Message text: Division &1 is not assigned to the marketing project

What causes this issue?

You want to create a condition record for a division in a trade
promotion or trade promotion element. However, another division is
assigned to the trade promotion or trade promotion element than the one
you entered.

System Response

You cannot save the condition record.

How to fix this error?

Enter a division in the condition record that is assigned to the current
trade promotion or trade promotion element. If needed, modify the sales
area of the trade promotion or trade promotion element.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL265 - Division &1 is not assigned to the marketing project ?

  The SAP error message CRM_MKTPL265 indicates that a specific division (represented by &1) is not assigned to the marketing project you are trying to work with. This error typically arises in the context of SAP Customer Relationship Management (CRM) when you are attempting to execute a function related to marketing projects, such as creating or modifying a project.
  Cause:
  
  Division Not Assigned: The primary cause of this error is that the division you are trying to use is not linked to the marketing project in question. Each marketing project can be associated with specific divisions, and if the division is not included, the system will throw this error.
  Configuration Issues: There may be configuration issues in the system where the division settings are not properly maintained.
  Data Entry Errors: There could be a mistake in the data entry where the wrong division is being referenced.
  
  Solution:
  
  
  Check Division Assignment:
  
  Go to the marketing project in question and check the settings to see if the division is assigned.
  You can do this by navigating to the marketing project details and looking for the division assignment section.
  
  
  
  Assign the Division:
  
  If the division is not assigned, you will need to assign it. This can typically be done in the project settings or configuration area.
  Ensure that the division you want to use is valid and active in the system.
  
  
  
  Review Configuration:
  
  If you have the necessary permissions, check the configuration settings in the SAP system to ensure that divisions are correctly set up for marketing projects.
  You may need to consult with your SAP administrator or a functional consultant if you do not have access to these settings.
  
  
  
  Data Validation:
  
  Ensure that the data being entered is correct and corresponds to the divisions that are set up in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed steps on how to manage divisions and marketing projects.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to marketing projects (like CRMD_ORDER) to access and modify project details.
  User Roles: Ensure that you have the appropriate user roles and permissions to make changes to marketing projects and their configurations.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.