How To Fix CRM_MKTPL264 - Status profile &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 264

• Message text: Status profile &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL264 - Status profile &1 does not exist ?

  The SAP error message CRM_MKTPL264 indicates that the status profile specified in the system does not exist. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate marketing plans or related objects that rely on a status profile.
  Cause:
  
  Non-Existent Status Profile: The status profile referenced in the transaction or process does not exist in the system. This could be due to a typo, a missing configuration, or the profile being deleted.
  Incorrect Configuration: The status profile may not have been properly configured or assigned to the relevant object type.
  Transport Issues: If the status profile was recently transported from another system, it may not have been included in the transport request or may not have been activated properly.
  
  Solution:
  
  
  Check Status Profile: Verify that the status profile you are trying to use actually exists in the system. You can do this by navigating to the relevant configuration area in SAP:
  
  Go to SPRO (SAP Project Reference Object) and navigate to the relevant section for CRM marketing or status profiles.
  Check if the status profile with the specified name exists.
  
  
  
  Create or Modify Status Profile: If the status profile does not exist, you may need to create it:
  
  In the configuration area, create a new status profile with the required settings.
  Ensure that it is properly assigned to the relevant object types.
  
  
  
  Check for Typos: Ensure that there are no typographical errors in the status profile name being referenced in your transaction.
  
  
  Transport Check: If the status profile was supposed to be transported from another system, check the transport logs to ensure it was included and activated correctly.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to access the status profile and related configurations.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status profiles associated with specific CRM orders.
  Documentation: Refer to SAP Help documentation for CRM marketing and status profiles for detailed configuration steps.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or functional team for further assistance, as they may have more insights into the specific configuration of your SAP environment.