How To Fix CRM_MKTPL168 - Hierarchy node &1 is not assigned to the trade promotion


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 168

  • Message text: Hierarchy node &1 is not assigned to the trade promotion

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL168 - Hierarchy node &1 is not assigned to the trade promotion ?

    The SAP error message CRM_MKTPL168 indicates that a specific hierarchy node is not assigned to a trade promotion in the SAP Customer Relationship Management (CRM) system. This error typically arises when you are trying to create or modify a trade promotion and the system cannot find the necessary hierarchy node that should be linked to it.

    Cause:

    1. Missing Hierarchy Node Assignment: The hierarchy node you are trying to use is not assigned to the trade promotion. This could happen if the node was deleted, not created, or not properly linked to the promotion.
    2. Incorrect Hierarchy Structure: The hierarchy structure may not be correctly set up in the system, leading to the node not being recognized.
    3. Authorization Issues: Sometimes, the user may not have the necessary permissions to view or assign the hierarchy node.

    Solution:

    1. Check Hierarchy Node Assignment:

      • Go to the hierarchy management section in SAP CRM and verify if the hierarchy node in question is correctly assigned to the trade promotion.
      • If it is not assigned, you will need to assign it manually.
    2. Create or Modify Hierarchy Node:

      • If the hierarchy node does not exist, you may need to create it. Ensure that it is properly configured and linked to the relevant trade promotion.
    3. Review Trade Promotion Settings:

      • Check the settings of the trade promotion to ensure that it is set up to use the correct hierarchy nodes. You may need to adjust the settings to include the required nodes.
    4. Authorization Check:

      • Ensure that you have the necessary authorizations to access and modify the hierarchy nodes. If not, contact your system administrator to grant the required permissions.
    5. Consult Documentation:

      • Refer to the SAP documentation or help files related to trade promotions and hierarchy management for additional guidance on how to set up and manage hierarchy nodes.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing trade promotions and CRM_MKTPL for marketing planning.
    • Customization: Depending on your organization's setup, there may be custom configurations that affect how hierarchy nodes are managed. Consult with your SAP functional team for insights.
    • Training: If you are frequently encountering issues with trade promotions, consider additional training on SAP CRM marketing functionalities.

    By following these steps, you should be able to resolve the CRM_MKTPL168 error and successfully manage your trade promotions in SAP.

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