How To Fix CRM_MKTPL167 - Marketing project cannot be deleted; campaign det. conditions exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 167

• Message text: Marketing project cannot be deleted; campaign det. conditions exist

What causes this issue?

Marketing elements cannot be deleted if campaign determination
conditions exist that have already been copied to SAP ECC.

System Response

Marketing elements cannot be deleted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL167 - Marketing project cannot be deleted; campaign det. conditions exist ?

  The SAP error message CRM_MKTPL167 indicates that a marketing project cannot be deleted because there are campaign determination conditions associated with it. This typically means that the marketing project is linked to one or more campaigns that have specific conditions set up, which prevents the deletion of the project.
  Cause:
  
  Campaign Determination Conditions: The marketing project is linked to campaigns that have conditions defined for them. These conditions are likely used to determine how the campaign operates or how it interacts with other marketing elements.
  Data Integrity: SAP enforces data integrity rules to ensure that deleting a marketing project does not lead to orphaned or inconsistent data in the system.
  
  Solution:
  To resolve this error and successfully delete the marketing project, you can follow these steps:
  
  
  Check Campaigns: Identify the campaigns that are linked to the marketing project. You can do this by navigating to the campaign management area in SAP and reviewing the campaigns associated with the project.
  
  
  Remove Conditions: If you find that there are campaign determination conditions linked to the marketing project, you will need to either:
  
  Remove the conditions from the campaigns.
  Delete or deactivate the campaigns that are linked to the marketing project.
  
  
  
  Delete the Project: Once the conditions or linked campaigns have been addressed, you should be able to delete the marketing project without encountering the error.
  
  
  Consult Documentation: If you are unsure about how to proceed with removing conditions or campaigns, refer to the SAP documentation or consult with your SAP administrator for guidance.
  
  
  Testing: After making the necessary changes, attempt to delete the marketing project again to confirm that the issue has been resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing projects and campaigns.
  Authorization: Ensure you have the necessary authorizations to make changes to marketing projects and campaigns.
  Backup: Before making deletions or significant changes, consider backing up relevant data to prevent loss of important information.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.